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Our team members are trained with the highest professional standards to ensure reliable, quality results, backed by deep expertise and robust operational controls to deliver quality service.
To ensure our high-operating standards are continually being met we capture completion metrics, utilize detailed analytics and use trends to pinpoint where our teams need additional support.
Your partnership with us is grounded in a culture of ownership and accountability. It reinforces our rigorous systems and standards to ensure the highest level of consistency, efficiency and compliance.
High professional standards ensure reliable, quality results. Smart technology powers operational expertise through Quality Assurance Guidelines, WorxHub Service Tracking and Real Time Performance Dashboards to deliver the highest quality of service.
Our teams employ knowledge expertise and broad perspectives all backed by a multifaceted system of checks-and-balances to ensure that your community is prepared to meet the high demands of regulatory compliance and clientele satisfaction.
To maximize our effectiveness to have the greatest impact on your facility, we identify KPI’s to ensure our operations and resources work smarter. In post implementation we regularly monitor our systems to identify time-lags, inefficiencies and potential updates.
From our years of experience in the senior living industry we know exceptional resident experiences aren’t just a nice-to-have they are a must-have to remain competitive in this marketplace. It’s essential to attracting and maintaining residents and providing them with a consistently high quality of life.
A clean environment supports healthy seniors. As senior living communities do everything they can to prevent the spread of infectious diseases, Environmental Service (EVS) teams are an essential part of preparing and ensuring that communities meet standards and regularly disinfect high-touch areas.